Troubleshooting Guide: Windows 11 Fingerprint Login Not Working Error

In the world of technology, the ability to log in to your device with a simple touch of your fingerprint is a major convenience. It’s a feature that many Windows 11 users have come to rely on as a quick and efficient way to access their device. However, what happens when this feature doesn’t work as expected? The frustration that comes with trying to fix the Windows 11 fingerprint login not working error can be unbearable, especially when you don’t know where to start. But don’t worry, we’ve got you covered! In this troubleshooting guide, we’ll walk you through some simple and effective solutions to help you fix this pesky error and get back to using your device with ease. So, grab a cup of coffee, sit back, and let’s get started!

Fingerprint login is a convenient and secure way to access your Windows 11 device. However, sometimes it may not work due to various reasons. In this troubleshooting guide, we will walk you through the steps to fix the Windows 11 fingerprint login not working error.

Step 1: Check If Your Fingerprint Scanner Is Compatible With Windows 11

Before troubleshooting, you should check if your fingerprint scanner is compatible with Windows 11. You can find the compatibility information on the manufacturer’s website or in the device specifications. If it is not compatible, you may need to update the driver or replace the scanner.

Step 2: Update Your Fingerprint Scanner Driver

If your fingerprint scanner is compatible with Windows 11, the next step is to check if the driver is up-to-date. You can update the driver manually or automatically. To update it manually, follow these steps:

1. Press Windows key + X and select Device Manager from the menu.
2. Expand the Biometric devices category.
3. Right-click on your fingerprint scanner and select Update driver.
4. Select Search automatically for updated driver software and follow the on-screen instructions.

To update the driver automatically, you can use a third-party driver updater tool such as Driver Booster or DriverMax.

Step 3: Restart Your Computer

After updating the driver, restart your computer and try using the fingerprint scanner again. Sometimes a simple restart can fix the issue.

Step 4: Check Your Fingerprint Scanner Settings

If the fingerprint scanner is still not working, you should check the settings. Here’s how:

1. Press Windows key + I to open the Settings app.
2. Click on Accounts.
3. Click on Sign-in options.
4. Under Windows Hello Fingerprint, click on Remove.
5. Restart your computer.
6. Go back to Sign-in options and click on Set up under Windows Hello Fingerprint.
7. Follow the on-screen instructions to set up the fingerprint scanner.

Step 5: Run The Hardware And Devices Troubleshooter

If the above steps did not work, you can use the built-in Hardware and Devices troubleshooter to fix the issue. Here’s how:

1. Press Windows key + I to open the Settings app.
2. Click on Update & Security.
3. Click on Troubleshoot.
4. Under Find and fix other problems, click on Hardware and Devices.
5. Click on Run the troubleshooter and follow the on-screen instructions.

Step 6: Reset Your Fingerprint Scanner

If none of the above steps worked, you may need to reset your fingerprint scanner. Here’s how:

1. Press Windows key + X and select Device Manager from the menu.
2. Expand the Biometric devices category.
3. Right-click on your fingerprint scanner and select Properties.
4. Click on the Driver tab.
5. Click on Uninstall device.
6. Restart your computer.
7. Go back to Device Manager and click on Action.
8. Click on Scan for hardware changes.
9. Follow the on-screen instructions to reinstall the driver.

Fingerprint login is a convenient and secure way to access your Windows 11 device. However, if it is not working, you can follow the above troubleshooting steps to fix the issue. Remember to check the compatibility, update the driver, restart your computer, check the settings, run the troubleshooter, and reset your fingerprint scanner if necessary.

In conclusion, the Windows 11 fingerprint login not working error can be frustrating, but it can be resolved with the above troubleshooting tips. It is important to keep your system updated and maintain the device drivers to avoid such errors in the future. We hope that this guide has helped you in fixing the fingerprint login issue on your Windows 11 PC. If you have any further queries or suggestions, please feel free to comment below, and we will be happy to assist you.