7 Effective Ways to Troubleshoot an Android Phone Not Making or Receiving Calls

We rely heavily on our smartphones for communication, and when they stop making or receiving calls, it can be frustrating and stressful. There are a few reasons why your Android phone may be experiencing this issue, and luckily, there are several effective ways to troubleshoot it. In this blog post, we will explore seven methods to help you diagnose and fix the problem so you can get back to using your phone for its intended purpose. Whether it’s a hardware or software issue, we’ve got you covered with these tried and tested solutions. So, let’s get started!

Android phones are a great way to stay connected with your friends, family, and colleagues. However, sometimes you might encounter an issue where your phone is not making or receiving calls. This can be frustrating, especially if you rely on your phone for work or emergencies. The good news is that there are several ways to troubleshoot this issue. In this article, we’ll cover seven effective ways to troubleshoot an Android phone that is not making or receiving calls.

1. Check Your Network Connection
The first thing you need to do is check your network connection. Make sure that your phone is connected to a stable network. You can do this by checking the network bars on the top of your phone screen. If you see only one or two bars, it means you have a weak signal. Try moving to a different location or restarting your phone to see if the signal improves.

2. Check Your Airplane Mode
Another reason why your phone might not be making or receiving calls is because it’s on airplane mode. When you turn on airplane mode, it disables all wireless connections on your phone, including cellular data, Wi-Fi, and Bluetooth. To turn off airplane mode, swipe down from the top of your screen to access the Quick Settings panel. Look for the airplane mode icon and tap it to turn it off.

3. Check Your Call Settings
Sometimes, the issue might be with your call settings. Go to your phone’s settings and navigate to the Call section. Look for the option to Call forwarding and make sure it’s turned off. If call forwarding is turned on, it means that your calls are being forwarded to another number or device.

4. Reset Your Network Settings
If none of the above steps work, try resetting your phone’s network settings. This will reset all your network connections, including Wi-Fi, Bluetooth, and cellular data. To do this, go to your phone’s settings and navigate to the System section. Look for the option to Reset options and tap Reset Wi-Fi, mobile & Bluetooth.

5. Update Your Android Version
Another reason why your phone might not be making or receiving calls is because of an outdated Android version. Check if there are any available updates for your phone’s operating system. To do this, go to your phone’s settings and navigate to the System section. Look for the option to Software update and tap it to check for any available updates.

6. Check Your SIM Card
Your SIM card might be the reason why your phone is not making or receiving calls. Make sure that your SIM card is properly inserted into your phone’s SIM tray. You can also try removing your SIM card and inserting it back again to see if it resolves the issue.

7. Contact Your Carrier
If none of the above steps work, it’s time to contact your carrier. Your carrier might be experiencing network issues or there might be a problem with your account. Contact them and explain the issue you’re facing. They will be able to assist you further and provide a solution.

Overall, these are the seven effective ways to troubleshoot an Android phone that is not making or receiving calls. By following these steps, you should be able to resolve the issue and get back to making and receiving calls on your Android phone.

In conclusion, troubleshooting an Android phone that is not making or receiving calls can be a daunting task, but with the right information and steps, it can be resolved. We have highlighted seven effective ways to troubleshoot an Android phone that is not making or receiving calls. These include checking the network coverage, restarting the device, checking for software updates, resetting network settings, checking for hardware damage, clearing cache, and factory resetting the phone. By following these steps, you can easily identify and resolve the issue with your Android phone. If none of these steps work, it may be time to contact your service provider or a professional technician for further assistance. Remember, always back up your data before any troubleshooting steps to avoid losing important information.