Troubleshooting Error 963 on Android Phones: Tips to Resolve the Issue

Android phones have become an indispensable part of our lives, serving a wide range of purposes from communication to entertainment. However, encountering errors like Error 963 can be a frustrating experience. This error occurs when trying to download or update an app from the Google Play Store. It is not only time-consuming but can also cause significant inconvenience, hindering you from using your phone’s full potential. But don’t worry, in this blog post, we will discuss what Error 963 is, the reasons why it happens, and most importantly, provide you with tips to resolve the issue and get back to enjoying your Android phone. So, let’s dive in!

Error 963 is a common issue experienced by Android phone users. The error message usually appears when you try to download or update an app from the-oled-iphone-13-still-missing-always-on-display/”>Google Play Store. This error can be frustrating and often requires troubleshooting to resolve. In this article, we’ll go through some tips to help you resolve Error 963 on Android phones.

Step 1: Clear Cache and Data of Google Play Store

The first thing you should do when you encounter Error 963 is to clear the cache and data of Google Play Store. Follow the steps below to do this:

1. Go to your phone’s settings and open ‘Apps & notifications’ or ‘Application manager’.
2. Find ‘Google Play Store’ and tap on it.
3. Tap on ‘Storage & cache’.
4. Tap on ‘Clear cache’ and ‘Clear storage’.
5. Restart your phone and try downloading or updating the app again.

Step 2: Clear Cache and Data of Google Play Services

If clearing the cache and data of Google Play Store does not resolve the issue, you should try doing the same for Google Play Services. Here’s how:

1. Go to your phone’s settings and open ‘Apps & notifications’ or ‘Application manager’.
2. Find ‘Google Play Services’ and tap on it.
3. Tap on ‘Storage & cache’.
4. Tap on ‘Clear cache’ and ‘Clear storage’.
5. Restart your phone and try downloading or updating the app again.

Step 3: Remove Google Account and Add it Back

If clearing the cache and data of Google Play Store and Google Play Services doesn’t work, you should try removing your Google account and adding it back. Here’s how:

1. Go to your phone’s settings and open ‘Accounts’ or ‘Users & accounts’.
2. Find your Google account and tap on it.
3. Tap on ‘Remove account’.
4. Restart your phone and go back to the ‘Accounts’ or ‘Users & accounts’ section.
5. Tap on ‘Add account’ and sign in with your Google account details.
6. Try downloading or updating the app again.

Step 4: Uninstall Google Play Store Updates

If the above steps do not work, you should try uninstalling the updates of Google Play Store. Here’s how:

1. Go to your phone’s settings and open ‘Apps & notifications’ or ‘Application manager’.
2. Find ‘Google Play Store’ and tap on it.
3. Tap on ‘Uninstall updates’.
4. Restart your phone and try downloading or updating the app again.

Step 5: Factory Reset Your Phone

If all the above steps fail to resolve Error 963, you may need to consider a factory reset. This will erase all data from your phone, so make sure you have backed up your data before proceeding. Here’s how to factory reset your Android phone:

1. Go to your phone’s settings and open ‘System’ or ‘General management’.
2. Find ‘Reset options’ and tap on it.
3. Tap on ‘Erase all data (factory reset)’.
4. Follow the on-screen instructions to complete the reset process.
5. After the reset, try downloading or updating the app again.

In Conclusion

Error 963 is a common issue faced by Android phone users. However, with the above steps, you can easily resolve the issue and continue downloading or updating your favorite apps. Remember to always back up your data before attempting a factory reset. If the issue persists, you should consider contacting your phone manufacturer or service provider for further assistance.

In conclusion, Error 963 on Android phones can be a frustrating experience, but it is not an insurmountable problem. By following the tips outlined in this post, you can troubleshoot and resolve this issue with ease. Remember to clear your cache and data, uninstall and reinstall problematic apps, and ensure that your device has enough storage space. By taking these steps, you can keep your Android phone running smoothly and avoid encountering the Error 963 message again in the future.